We work through a variety of needs for our clients including dealing with matters from Investment Planning, Retirement Planning, Risk Management, Estate Planning, Succession Planning.

Who are our typical clients?

Typically they are people who satisfy one or more of the following characteristics;
The majority of their wealth is tied up in our business
They are time poor
Their business is profitable and we want to invest and structure it properly for the future
They want to understand the financial planning process enough to make informed decisions

Why are we different?

We Listen! What we mean by this is that we seek to find out what your agenda is and make sure that we cover off on it. It is not our agenda

We have a strong understanding of what stage you are at in life and solutions that help you get to where you wish to go.

We coach you to ensure you find tune your ‘financial game’. By this monitoring and tinkering we can identify areas of improvement, motivate when down and look to changing the game plan along the way if needed.

At GEN X advisers we want you to feel comfortable that you are dealing with a Newcastle financial service that understands the needs of your generation.

Our vision is to provide a professional financial planning service tailored to your generation whether it is Baby Boomer, Generation X or Generation Y.

We want to guide you financially through each stage of your life.

How We Do It

OUR PROCESS

STEP ONE – MEET & GREET

• We find that the action of actually verbalizing their goals can create great conversation and in-sight
• This meeting typically runs for 90 minutes by the time we chat about where you want to be and get a handle on where you are at now
• This is your introduction time. This time is designed to spend ‘getting to know and understand’ your needs and objectives and desired outcome. During this time you will also be introduced to the concepts and processes used by our Advisers, as well as the fee structure involved.
• This discovery appointment is complimentary and if one of the parties feels there is no match than we shake hands and walk away.

STEP TWO – STRATEGY DEVELOPMENT

• Once you have determined that you wish to commence it is time to conduct a Client Analysis and collect your facts and figures. Often this is done before or at the end of the ‘meet & greet’ process. During this consultation we work with you to compile data that covers all aspects of Financial Planning which will ensure we gain a complete understanding of your situation, goals and objectives that will in turn enable us to assist you in obtaining the most suitable outcome.
• The scope of work to be carried out, time required and fee will be agreed upon prior to commencement. The minimum fee to prepare an advice document is $1,500 plus GST

STEP THREE – PRESENTATION

• Once the Statement of Advice has been completed it is time to view the strategies together. Working through the details of the recommendation will ensure that you have an understanding of how the information obtained from you all comes together to give you your desired outcome. At this point any modifications that are required to your recommendation can be made prior to their implementation.

STEP FOUR – IMPLEMENTATION

• This is one of the most important steps, because having goals and receiving advise is useless unless action is taken.
• Once all aspects of the advice have been agreed to, we set about implementation. The Adviser and his administration team will take responsibility of arranging all the necessary paperwork, applications and correspondence needed to ensure a smooth implementation process occurs. It will be necessary at this stage for you to sign off on and complete some documentation.

The team is committed to making the process understandable and painless for our client

STEP FIVE – INDUCTION

• Because the implementation can take some time (especially if there are insurance requirements within your scope of work) we like to speak with you again to make sure everybody is on the same page.
• This will either be a personal face to face consultation or a telephone call to you with the Adviser, whichever you prefer, to overview all the steps that were taken to implement your recommendation, answer any questions and ensure that both parties are aware of the next steps going forward.
• At this time we will introduce you to your Client Services Manager and the ongoing service program for you. This is also the time where we would love a referral to some people you know we can help

STEP SIX – REVIEW

• To use an analogy, there is no point setting a goal to drive from Sydney to Perth without putting a plan of attack in place. Then when the plan is in place and you are on your way you still need to stop, refuel, check your map before starting off again. If you just left home and didn’t review your map are you sure you will end up in Perth!
• Your Adviser maintains a regular review program for their clients. It is agreed between the client and the Adviser to the most suitable review program for your situation and can be reprogrammed according to your ongoing changing needs.